“Is anyone listening?” This is the question I hear repeatedly across industries. The ground-level employees in organizations are not feeling heard. Decisions that affect them are being made without them. From leadership, at least in healthcare I hear, “How can we get...

The quality of the decision making process is inversely proportional to the number of meetings after the meeting. Trust is the foundation necessary to great group discussions. Given trust, group members can dare to raise critical issues. With constructive dialogue, c...